Returns & refunds

You can return a part within 7 days of delivery if it is unused and the box is still sealed.

What can be returned

• Returns are accepted within 7 days from the day the parcel is delivered.
• The part must be unused, in its original box with the seal intact, with all labels, shims, clips and the bill.
• If the box has been opened, the part cannot be returned. Please check the part number and the “Fits” list – or WhatsApp us your car model and year – before opening the box.
• Parts that have been fitted, used, damaged by the customer or have missing packaging cannot be returned.

Wrong or damaged part

If we sent the wrong part, or the parcel arrived damaged, tell us within 48 hours of delivery with photos (an unboxing video helps). We will replace it or refund you in full, including delivery charges – you don’t pay anything extra.

How to return

1. WhatsApp or call us on +91 87993 82136 with your order number and a photo of the sealed box.
2. We confirm the return and tell you how to send it: by courier to our address below, or a pickup where available.
3. Return delivery is paid by the customer, unless the part was wrong or damaged.

Return address: Bharat Automotive, 7, J.K. Estate, Near Signature-2, Sarkhej Sanand Road, Sarkhej, Ahmedabad – 382210, Gujarat.

Refunds

• Once the part reaches us and we check the seal, we refund within 5–7 working days by UPI or bank transfer.
• The refund covers what you paid for the returned part (including any UPI advance). The delivery charge is refunded only if the part was wrong or damaged.

Cancelling an order

• Before dispatch: WhatsApp or call us – the order is cancelled and anything you paid (such as the ₹100 advance or a full UPI payment) is refunded in full within 5–7 working days.
• After dispatch: the order follows the return rules above.

Last updated: 13 Oct 2026. Questions? WhatsApp us.